These Terms and Conditions ("Terms") govern your use of the services provided by Signal & Co. ("we," "us," or "our") and your access to our website at getsignalco.com. By engaging our services or using our website, you agree to be bound by these Terms.
Signal & Co. provides full-service marketing services including but not limited to social media management, paid advertising management, email marketing, search engine optimization, content creation, copywriting, brand strategy, and analytics reporting ("Services").
The specific Services provided to each client are outlined in the applicable service agreement or order confirmation sent at the time of engagement.
By engaging Signal & Co.'s services, you acknowledge and agree to the following:
The use of AI-assisted technology is consistent with industry practices and does not diminish the value, originality, or effectiveness of the marketing content we deliver.
Services are billed monthly in advance. Payment is due on the first day of each service month. We accept all major credit cards and ACH bank transfer.
Accounts more than 7 days past due may have services suspended until payment is received. Accounts more than 30 days past due may be terminated.
Either party may cancel services with 30 days written notice sent to contact@getsignalco.com. There are no long-term contracts or cancellation fees. Prepaid amounts for periods beyond the cancellation date will be refunded on a pro-rata basis.
Upon receipt of full payment, you own all deliverables created specifically for your account. Signal & Co. retains the right to use anonymized or aggregated data about campaign performance for internal research and improvement of our services.
You grant Signal & Co. a limited license to use your brand assets, trademarks, and materials solely for the purpose of delivering the agreed Services.
Signal & Co. agrees to keep confidential all non-public information provided by clients, including business strategies, customer data, financial information, and proprietary processes. This obligation survives termination of the service relationship.
For services involving paid advertising management, you agree to provide Signal & Co. with necessary access to your advertising accounts. You remain the account owner at all times. Signal & Co. will not make purchases, commitments, or incur charges beyond the agreed advertising budget without prior written approval.
Signal & Co. will use commercially reasonable efforts to achieve the marketing goals outlined in your service agreement. However, we do not guarantee specific results, rankings, revenue figures, or advertising performance outcomes, as these are subject to market conditions, platform algorithm changes, and factors outside our control.
To the maximum extent permitted by law, Signal & Co.'s total liability for any claim arising out of or related to these Terms or the Services shall not exceed the total fees paid by you in the three months preceding the claim. Signal & Co. shall not be liable for any indirect, incidental, special, or consequential damages.
Our Services involve managing accounts and campaigns on third-party platforms including Meta, Google, and others. Signal & Co. is not responsible for changes to third-party platform policies, algorithm updates, account suspensions imposed by platforms, or any platform-related disruptions to service delivery.
Signal & Co. processes client data in accordance with applicable privacy laws. We do not sell client data to third parties. Data collected through lead capture forms on client ad sites is owned by the client and will be transferred or deleted upon request.
These Terms are governed by the laws of the United States. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Signal & Co. reserves the right to modify these Terms at any time. Continued use of our Services after modifications constitutes acceptance of the updated Terms. Material changes will be communicated via email with 30 days notice.
Questions about these Terms should be directed to contact@getsignalco.com.